Broken Sound Club announced that it has been awarded
the prestigious Distinguished Emerald Club award, as determined by the annual
Distinguished Clubs award program conducted by BoardRoom magazine, one of the
most respected trade publications serving private clubs. The Distinguished
Clubs award program uses a club-specific rating system based on an extensive
evaluation process that distills and measures a club’s Member Experience.
As defined by
Distinguished Clubs, “Member Experience” is that special combination of
“Qualities” that a private club provides its members. It is not just the quality of service, or of
the facilities, or of the product provided, it is also the quality of the staff
and of the management, as well as the overall club governance they
deliver. The most important quality,
however, is the quality of the intangible. While difficult to measure, the
latter is comprised of those magic moments experienced, the members befriended,
the memorable events and famous tournaments attended, as well as the club
traditions, history, and heritage proudly recognized.
To be a
Distinguished Club is to be one of a select group of private clubs that have
been recognized as providing an absolutely excellent Member Experience, but to
be a Distinguished Emerald Club is to provide a Member Experience at a level
attained by only the finest clubs in the world. This distinction is nuanced, yet
thoroughly recognizable, for it is based on the most important of all
intangible qualities. Reputation.
Reverence. Admiration. Brand
Equity. Fame. Whatever you call it, it is that “X” factor
that separates two clubs that both provide superlative Member Experience, but
where one is a great club, while the other is the most prestigious of
memberships.
“At Broken
Sound Club, we strive to make members feel like they are on vacation every day
of the week,” says Broken Sound Club General Manager John Crean. “We offer our members
five-star level resort-style lifestyle experience and world-class service, all within
walking distance from their homes. Our mission at Broken Sound Club is to
accommodate our members in any way we can, because at our Club, it is all about
our members.”
Crean noted
that the Club’s recent completion of its newest $13 million investment,
featuring a two-acre poolscape and bistro at our main clubhouse and the grand
opening of our 38,000-square-foot, free-standing
state-of-the-art Spa and Fitness Center and related staff training,
demonstrates the Club’s continued commitment to the member experience.
“We’d like to
congratulate Broken Sound Club for earning Distinguished Club status,” said
John Fornaro, Publisher of BoardRoom magazine, “Special recognition also goes
out to Broken Sound Club’s General Manger, John Crean, as well as the club’s
board of directors, its department heads, and entire staff for their efforts in
providing an excellent member experience.”
About The Distinguished Clubs Award
Program
Boardroom
magazine developed the Distinguished Clubs award program to recognize and share
– with the private club industry as a whole – what it is that Distinguished
Clubs do differently, and to do so with the specific goal of improving the
member experience at every private club in America, and thereby helping to
preserve the institution of private clubs for many future generations.
About BoardRoom Magazine
BoardRoom
magazine is the official publication of the Association of Private Club
Directors and is published in print and digital formats, and shipped to 27
countries worldwide. BoardRoom magazine
is now widely viewed as the most respected and influential magazine in the
private club industry.
About
Broken Sound Club:
Whatever one’s passion or interest…their active
enviable home life, business life, sporting life, and social
life complement each other perfectly at Broken Sound Club. Known as the “friendly” club for its
signature blend of warmth, elegance and genuine hospitality, this award-winning
private gated golf and country club community offers a choice of 27 lushly
landscaped intimate residential villages, each with its own character. All are
just minutes away from its main 100,000-square-foot clubhouse with indoor and
outdoor dining, two GEO Certified™ (golf’s ecolabel with the international mark
of sustainability assurance of the international non-profit Golf Environment
Organization) and Audubon Sanctuary Certified signature golf courses (one host
to the PGA Champions Tour’s season opener, Allianz Championship), a new
two-acre $6 million poolscape with bistro, a new $7 million 38,000-square-foot spa
and fitness center, and 23 tennis courts. This 5-Star Platinum Club of America, which is also a
designated Distinguished Emerald Club and one of “America’s Healthiest Clubs”,
is conveniently close to two international airports, and just a few miles from
the private Boca Raton Executive Airport, Boca’s burgeoning Class A office
parks and vibrant Downtown, pristine beaches, A-rated public and award-winning
private schools, two universities and one state college, sports arenas and
stadiums, and an exciting world of shopping, dining, art and culture,
recreation, and nightlife. For more information on Broken Sound Club, its
residential villages, and club membership program, visit www.brokensoundclub.org, facebook/brokensoundliving, and
facebook/brokensoundclub, or contact Maureen Schreiber, Director of Membership
at (561) 241-6820, or Maureen_Schreiber@BrokenSoundClub.Org.
#####
